Short description:
Common reasons you may be unable to bid and what to do next.
There are several reasons you may be unable to place a bid, including:
your account is incomplete
your payment details are missing or invalid
your account has been suspended
you have overdue payments
there is a technical issue with the website
you have not met account verification requirements
Can LANGTONS block bidding access?
Yes. LANGTONS may suspend bidding rights where reasonably necessary, including where there has been:
a material breach of the Terms & Conditions
buyer default
suspected fraudulent activity
an account verification issue
What should I do?
Please check that:
you are logged in
your payment details are current
your account information is complete
you do not have unpaid invoices
If the issue continues, please contact our Customer Experience Team.
Phone: 1300 946 347
Email: service@langtons.com.au
Suggested URL:
[Include URL here: /hc/en-au/articles/unable-to-bid-or-blocked-from-bidding]
Content tags:
auction, bidding, blocked, account-issue, payment-issue, suspension, member, buyer
Related articles:
Membership and account access
Multi-factor authentication (MFA)
How do I make payment for my auction invoice?