Auction purchases must be paid within 30 calendar days of the auction close.
How payment is taken
For auction purchases up to $10,000 total purchase price:
- your nominated credit card may be charged automatically after the auction closes
For auction purchases over $10,000:
- you must advise LANGTONS of your preferred payment method within 4 calendar days
- accepted methods may include bank transfer, BPAY or nominated credit card
If you do not choose a payment method in time
If you do not advise your preferred payment method within the required timeframe, LANGTONS may charge your nominated credit card.
If your payment fails
If your payment fails or your invoice remains unpaid, please contact our team as soon as possible to arrange payment.
If payment is not received
If payment is not received within 30 calendar days, LANGTONS may treat this as buyer default and may cancel the sale, resell the goods, recover costs or suspend your buying access.
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Need assistance?
From buying and selling to delivery, storage and account support, our team is here to assist.
For personalised guidance, please contact your Private Client Manager or submit an enquiry via our Customer Experience and Auction contact form.
If you would prefer to speak with us, please call 1300 946 347 and follow the prompts so we can direct your enquiry to the appropriate team.