At LANGTONS, settlement is straightforward, discreet and tailored to the way you prefer to transact. How payment is taken depends on where you acquired your wines, and — for auctions — the value of the purchase.
Accepted payment methods
| Payment method | Wine Store | Client Services | Auctions | Private Sales |
|---|---|---|---|---|
| Credit card | ✓ | ✓ | ✓ | ✓ |
| Bank transfer | ✓ | ✓ | ✓ (over $10,000) | ✓ |
| BPAY | ✓ | ✓ | ✓ (over $10,000) | ✓ |
| PayPal | ✓ | — | ✓ (over $10,000) | ✓ |
Wine Store and Client Services
Settlement is generally taken at the point of sale, using the payment method nominated on your Member account.
Private Sales
Settlement is generally processed at the time the order is placed. Your tax invoice will be issued within 48 hours.
Auction purchases
How auction settlement is taken depends on the total purchase price:
- Up to $10,000 — your nominated credit card may be charged automatically once the auction closes.
- Above $10,000 — you will be invited to nominate your preferred payment method within four calendar days of the auction close. Accepted methods include bank transfer, BPAY, PayPal or nominated credit card.
Worth remembering: If you anticipate a delay, a brief conversation with our team is almost always the easiest path forward.
All auction purchases are to be settled within 30 calendar days of the auction close.
If you have not nominated a payment method within the required timeframe, LANGTONS may charge the credit card on your Member account.
Your invoice
A tax invoice is issued after each purchase, and is available in your account transaction history. For more, see Accessing your invoice.
If settlement is delayed
We would always prefer to find a way forward. If you are experiencing difficulty settling within the required timeframe, please speak with us on 1300 946 347 before the 30-day mark — in most cases, an arrangement can be made.
Should an invoice remain unpaid beyond 30 calendar days, LANGTONS may, in line with our Terms and Conditions, treat the matter as Buyer Default. In such cases, we may cancel the sale, recover reasonable costs, or temporarily pause account access.
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A conversation is often the easiest place to begin.
Whether you are discovering a single bottle or building a cellar, our specialists are here to guide you. Share your enquiry through our Customer Experience contact form one of our specialists will be in touch shortly.
You are also welcome to speak with your Private Client Manager, or call us on 1300 946 347.