At LANGTONS, settlement is straightforward, discreet and tailored to the way you prefer to transact. How payment is taken depends on where you acquired your wines, and — for auctions — the value of the purchase.
Accepted payment methods
| Payment method | Wine Store | Client Services | Auctions | Private Sales |
|---|---|---|---|---|
| Nominated credit card | ✓ | ✓ | ✓ | ✓ |
| Bank transfer | ✓ | ✓ | ✓ (over $10,000) | ✓ |
| BPAY | ✓ | ✓ | ✓ (over $10,000) | ✓ |
| PayPal | ✓ | — | ✓ (over $10,000) | ✓ |
Currency
All prices are in Australian dollars (AUD). Where you pay from an overseas account or in a foreign currency, your bank's exchange rate and any conversion fees will apply.
Wine Store and Client Services
Settlement is generally taken at the point of sale, using the payment method nominated on your Member account.
Private Sales
Settlement is generally processed at the time the order is placed. Your tax invoice will be issued within 48 hours.
Auction purchases
How auction settlement is taken depends on the total purchase price:
- Up to $10,000 — your nominated credit card may be charged automatically once the auction closes.
- Above $10,000 — you will be invited to nominate your preferred payment method within four calendar days of the auction close. Accepted methods include bank transfer, BPAY, PayPal or nominated credit card.
Worth remembering: If you anticipate a delay, a brief conversation with our team is almost always the easiest path forward.
All auction purchases are to be settled within 30 calendar days of the auction close.
If you have not nominated a payment method within the required timeframe, LANGTONS may charge the credit card on your Member account.
Saving a payment method to your account
A nominated credit card is held against your Member account to support seamless settlement, particularly for auction purchases and storage fees. You may update your saved card at any time:
- Log in to your account
- Go to My Account > Profile > Account Details
- Update your payment details
- Save your changes
For more, see Keeping your account details current.
A note on security
Your payment details are held with care, using industry-standard security measures. We will never ask for your full card details by email or SMS. If you receive a message that appears suspicious, please report it to hoax@edg.com.au.
For more on account security, see Protecting your account with multi-factor authentication.
Your invoice
A tax invoice is issued after each purchase, and is available in your account transaction history. For more, see Accessing your invoice.
If settlement is delayed
We would always prefer to find a way forward. If you are experiencing difficulty settling within the required timeframe, please speak with us on 1300 946 347 before the 30-day mark — in most cases, an arrangement can be made.
Should an invoice remain unpaid beyond 30 calendar days, LANGTONS may, in line with our Terms and Conditions, treat the matter as Buyer Default. In such cases, we may cancel the sale, recover reasonable costs, re-sell the lot, or temporarily pause account access. For more, see If a purchase remains unsettled.