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Returns & Refunds

Learn about returns, refunds and consumer guarantees for Wine Store, Client Services and auction purchases, including how to make a claim.

Returns & Consumer Guarantees

  • Returns, refunds and consumer guarantees
  • How do I make a faulty goods claim?

Wine Store and Client Services Returns

  • Can I get a refund for a Wine Store or Client Services purchase?
  • Can I return an item if I change my mind?

Auction Purchase Claims

  • Can I get a refund for auction items?