Once your Private Sales order has been placed, your invoice will be issued within 48 hours. Settlement is generally processed at the time the order is placed.
What unfolds from here
Your order will move through the following stages:
- invoice issue
- payment confirmation
- fulfilment and dispatch, or collection where available
Delivery timing
Once dispatched, delivery typically takes 2 to 10 business days across Australia.
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Need assistance?
Whether you are discovering a single bottle or building a cellar, our specialists are here to guide you. To save time, share your enquiry through our Customer Experience contact form and we will be in touch shortly.
You are also welcome to speak with your Private Client Manager, or call 1300 946 347.