Careful packing helps protect your wine in transit and preserve the presentation and condition of each bottle.
We recommend that you:
- use strong outer cartons
- ensure bottles are packed firmly and do not move within the box
- use suitable internal protection such as dividers or cushioning
- protect labels, capsules and presentation boxes from scuffing or moisture
- avoid overpacking cartons so they remain safe to handle
If you are unsure
If you would like guidance before sending your wine, please contact our team.
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Need assistance?
From buying and selling to delivery, storage and account support, our team is here to assist.
For personalised guidance, please contact your Private Client Manager or submit an enquiry via our Customer Experience and Auction contact form.
If you would prefer to speak with us, please call 1300 946 347 and follow the prompts so we can direct your enquiry to the appropriate team.