Once your Private Sales order has been placed, your invoice will be issued within 48 hours.
Payment may be processed as part of the order flow, and orders are not always reviewed before payment capture.
What happens next
Your order will then move through the following stages:
- invoice issue
- payment confirmation or collection
- fulfilment and dispatch, or collection where available
Delivery timing
Once dispatched, delivery typically takes 2 to 10 business days across Australia.
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Need assistance?
From buying and selling to delivery, storage and account support, our team is here to assist.
For personalised guidance, please contact your Private Client Manager or submit an enquiry via our Customer Experience and Auction contact form.
If you would prefer to speak with us, please call 1300 946 347 and follow the prompts so we can direct your enquiry to the appropriate team.