Auction purchases are to be settled within 30 calendar days of the auction close.
How settlement is taken
For auction purchases of $10,000 or less: Your nominated credit card may be charged automatically once the auction closes.
For auction purchases above $10,000: You will be invited to nominate your preferred payment method within four calendar days. Accepted methods include bank transfer, BPAY, PayPal or nominated credit card.
If you do not nominate a method in time
If you do not advise your preferred payment method within the required timeframe, LANGTONS may charge your nominated credit card.
If your payment is unsuccessful
If a payment fails or an invoice remains outstanding, please speak with our team at your earliest convenience so we may help arrange settlement.
If settlement is not received
If settlement is not received within 30 calendar days, LANGTONS may, in line with our Terms and Conditions, treat the matter as Buyer Default — and may cancel the sale, recover reasonable costs, or temporarily suspend access.
For full details, please refer to our Terms and Conditions page.
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Need assistance?
Whether you are discovering a single bottle or building a cellar, our specialists are here to guide you. To save time, share your enquiry through our Customer Experience contact form and we will be in touch shortly.
You are also welcome to speak with your Private Client Manager, or call 1300 946 347.